Iron Donkey Bicycle Touring | Bike Tours in Ireland England Wales Scotland Italy Spain
Iron Donkey Bicycle Touring : bike tours, cycle vacations and biking holidays in Ireland, England, Wales, Scotland, Italy and Spain.
 
Best of the West Tour

10 nights fully guided at under €200 a day

Thursday May 11th

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City to City Tour

New for 2017!

10 nights fully guided

Saturday 15th July

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Scheduled Self-Guided Tours 2017

Want some company on a self-guided tour? We have scheduled 5 self-guided tours in the West of Ireland for 2017.

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Group Tour Schedule 2017

All our group tour departures for 2017.

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Let's Talk

We welcome the chance to call you and answer your questions about any of our tours!

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Iron Donkey - Booking Terms & Conditions

1. Cancellations, refunds and transfers

We advise that you take out trip cancellation insurance at the time of booking. Should you be unable to proceed with your tour for any reason you should inform us immediately. Our cancellation and refund policy for all tours is as follows:

  • If you cancel at least 6 weeks before the tour start date, your deposit only is forfeit.
  • If you cancel between 6 weeks and 30 days before the start date, you can choose between either a refund of 70% of your total payment or forfeiting your deposit and rebooking the same tour at an alternative date.
  • If you cancel after the 30-day deadline, there will be no refund or rebooking since we will then be liable to pay for the pre-booked accommodation.
  • In the unlikely event that we have to cancel your tour for any reason, we will refund all money paid to us for your tour.

2. Risks and liabilities

Your booking is accepted on the understanding that you realise and accept the risks associated with bicycle travel, and that you are fit and medically able to undertake this type of activity.

3. Itinerary changes

We reserve the right to make changes to your itinerary and/or your accommodation. Should this be necessary we will do our utmost to ensure that any such changes do not substantially alter the nature of the tour.

4. Routes

We cannot guarantee the condition or accessibility of routes, since they follow public highways that are subject to road works, diversions, landslips etc. It is your responsibility to seek out suitable and safe alternatives should the marked route be closed or the surface be unfit for safe cycling.

5. Insurance

Iron Donkey Bicycle Touring accepts no liability for illness/injury suffered by you or loss/damage to your property during the holiday save that caused by wilful neglect or default of the company. You should have sufficient insurance cover for medical expenses, personal liability, baggage and personal effects, money, trip cancellation and delayed departure. Travel insurance should be arranged at the time of booking.

6. Third Party Liability

If the actions of you or your party cause damage to accommodation or property of a third party or cause accident on the highway you agree to indemnify us against any claim (including legal costs) made against us by or on behalf of the owners of the accommodation or property or the injured party or parties in the accident.

7. Force majeure

Iron Donkey Bicycle Touring cannot accept responsibility for any loss or damage resulting from war or terrorist activities, weather conditions, fire, flood or drought, airport closures, rescheduling of means of transport, or any other eventuality which may delay or extend the vacation.

8. Bicycle rental conditions

Bicycles are rented out subject to availability and on the condition that the hirer assumes responsibility for the bicycle during the rental period. If you rent a bicycle, we will ask you to sign a rental agreement when you take possession of the bicycle(s). We do not normally require security deposits, but we claim the right to ask for reimbursement in the case of damage (outside fair wear and tear) to or theft of a rental bicycle.

9. Baggage

Please note that your belongings are your responsibility. Iron Donkey Bicycle Touring will not accept any responsibility for loss, damage or accident involving property.  If your package includes luggage transfers, these are provided on the condition that Iron Donkey Bicycle Touring will not be held responsible for any loss or damage to luggage or its contents. Your travel insurance should cover  losses in this eventuality. 

10. Complaints

If you have a problem during your tour, you should phone the Iron Donkey helpline and we will do our utmost to resolve the matter there and then. Otherwise, you should notify us in writing with the details of your complaint within 30 days of your tour finish date.